Worth knowing & FAQ
Dinner:
Can I have dinner at the Hotel Adler?
- Since we are "only" a Bed & Breakfast, we only offer breakfast.
- We have many good restaurants very close to our hotel where you can have an excellent dinner.
Cancellation conditions:
What are the cancellation conditions?
Cancellation conditions up to 3 rooms
- up to 3 days before arrival (2.00 pm): Free of charge
- up to 2 days before arrival (2.00 pm): 100% of the booking costs
For groups of 4 rooms or more
- up to 30 days before arrival free of charge
- 29 - 15 days before arrival 50 % of the total costs
- from 15 days before arrival 100 % of the total costs
Children:
Are children welcome?
Children are welcome
- Children up to 2.99 years are free of charge as long as they stay in their parents' bed or in their own bed.
- An older child pays CHF 30.00 per night for an extra bed in the Junior Suite (pull-out sofa 140 cm wide).
- We do not have a play corner, children's toys or a children's playground.
Extra bed:
Can we book an extra bed
- We have a pull-out sofa in the Junior Suites (140 cm wide) for 1 -2 persons / children.
Car:
Where can I park my car
- We do not have our own parking spaces. Around the hotel (old town) you will find parking spaces, these are free of charge from 6 pm to 8 am. After that you may park for 2 hours.The parking spaces at the Untertor (bus parking) are free of charge from 6 pm - 8 am as well. You may park there all day for CHF 15.00. If you would like to park for longer than 3 days, you can buy a parking permit at the Residents' Registration Office for CHF 30.00.
Schaffhauserland guest card:
The guest card entitles our hotel guests to free use of public transport (bus and train) in the Schaffhauserland region. These guest cards will be issued and handed over upon request upon arrival or when checking in at the hotel.
Bike:
Where can I store my bike
- Our bike garage offers you wonderful space for your bikes. There are enough sockets, also Euro sockets for charging your e-bikes. And if your bike has run out of air, our in-house air pump is at your disposal.
- You will receive the key / code for the bike garage at self check-in.
Frequently asked questions
Breakfast: When is breakfast served?
- Every day from 7.15 a.m. - 9.30 a.m.
- From November to March we do NOT serve breakfast, except on request, for groups or special occasions.
Check-in: Until when can I check in?
- At Hotel Adler you are welcome from 3 pm to 11 pm thanks to innovative digital check-in.
- You can book and pay for your room in advance via the website, or directly on site at the terminal.
Check-out: Until when do I have to leave the room?
- Please vacate your room by 10:30 a.m. to leave enough time for our wonderful housekeeping girls to clean your room.
Dog: Can I take my dog with me?
- Dogs are welcome in our Hotel Adler on the 1st floor rooms. Please let us know when booking if you are arriving with a dog.
- The cost per dog per night is CHF 15.00
Coffee: Is there free coffee / tea?
- You can always help yourself in our lobby at the professional coffee machine and enjoy our coffee specialties as well as various teas.